Privacy Policy

Effective Date: 1 August 2025

Welcome to Best POS System UK ("we", "us", or "our"). We are committed to protecting your personal information and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you visit our website or use our point-of-sale (POS) services within the United Kingdom.

1. Information We Collect

We collect personal information when you voluntarily provide it to us, including:

• Full name, business name, and contact details (email address, phone number)
• Company information relating to POS enquiries or service requests
• Billing details and transaction information where applicable
• Information submitted through contact forms, demos, or newsletter subscriptions

We may also collect limited technical data such as browser type, device information, and website usage statistics through cookies to improve website performance.

2. How We Use Your Information

We process your personal data for legitimate business purposes, including:

• Responding to enquiries and providing requested information
• Supplying and supporting POS products and related services
• Managing billing, contracts, and customer accounts
• Sending relevant updates or marketing communications (with your consent)
• Complying with legal and regulatory obligations in the UK

We will only process your data where we have a lawful basis to do so under UK GDPR.

3. Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

• Performance of a contract
• Your consent
• Compliance with legal obligations
• Legitimate business interests

4. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with:

• IT service providers, hosting companies, and payment processors
• Professional advisers such as accountants or legal consultants
• Government authorities where required by UK law

All third parties are required to respect the security and confidentiality of your data.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include secure servers, encryption where applicable, and restricted access controls.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

7. Your Rights Under UK GDPR

As a UK resident, you have the following rights:

• Right to access your personal data
• Right to request correction of inaccurate information
• Right to request erasure ("right to be forgotten")
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).

8. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites and recommend reviewing their privacy notices separately.

10. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in legislation or our services. Updates will be published on this page with a revised effective date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

• Email: info@bestpossystemuk.co.uk
• Website: https://bestpossystemuk.co.uk